Frequently Asked Questions

Archive 2020-2021

Home

Welcome to My AHP Care! Your one stop to find information about the insurance your school provides.

IMPORTANT IRS FAQ regarding 1095 statements for individual tax filers

AHP HIPAA

Wellfleet HIPAA Notice

Additional Resources

Benefits

CareConnect Behavioral Health

Search for mental health and substance abuse providers in your network.

Cost

Want to enroll, please click here

Enrollment

We're becoming more environmentally friendly by going paperless this year! All enrollment will now be online, allowing you to enroll with more convenience and ease.

Online Enrollment 


Students With a Qualifying Life Event

Click the button below to email the International Center for information and assistance to enroll in the Student Health Insurance Plan as a Qualifying event.

Click Here to Enroll


Additional Resources

Add-On Coverage Options

These services are not administered by Academic HealthPlans.

Claims

COVID-19 Resources

Coronavirus testing: Wellfleet will cover COVID-19 testing (including ER, telemedicine, urgent care and office visits) similar to a preventive benefit for fully insured plans, waiving co-pays, deductibles and co-insurance for customers when treated by in-network or out of network providers.

Coronavirus treatment: Covered based on the specific plan benefits.

Contact

Please be advised that due to high call volume, Academic HealthPlans is experiencing higher than normal wait times.

Enrollment

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034
Toll Free
1-855-844-3001

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, MA  01115
1-877-657-5030
Customer Service

Careington Dental

This service is not administered by Academic HealthPlans.

Davis Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected